Standard Shipping:

    • Usually 4/5 business days estimated, depending on location. Delivery times may vary due to customs checks, holidays, or other circumstances beyond our control
    • Always includes tracking number

Express Shipping:

    • Estimated 2/3 business days depending on location. Delivery times may vary due to customs checks, holidays, or other circumstances beyond our control
    • Always includes tracking number 



The customer will receive a confirmatory e-mail with tracking information once the order has been shipped. If the customer cannot be reached and the package is returned, the customer will be responsible for the original shipping costs and the re-shipping costs. It is the customer’s responsibility to make sure that the shipping address is accurate and to pick up the package on time, according to the policy of the post office. All orders are shipped from Italy. Items in your order may be subject to taxes, brokerage fees, customs duties and fees levied by the destination country (“Import Fees”). If the shipment is refused, the package is undeliverable, or the Import Fees are not paid, you will be responsible for the original shipping charges as well as the cost of returning the package to Love Lies headquarter.



All items are inspected during manufacturing and before shipment. In the event that we process your order incorrectly, we will gladly replace it or refund you. You must e-mail us to within 14 days of receiving the product and we will get back to you with instructions on where to send the item for a replacement or refund. 



You can return any item for a refund within 14 days of receiving your original order. We are unable to offer exchanges on any products, we can only refund you the cost of the returned item minus the shipping cost.

    • E-mail your return request to within 14 days of the original purchase date, and we will reply to you with instructions on where to send your swimsuit (Italy).
    • Fill out the return form and send it back to us along with your returned item. Please click here to download the form.
    • Send your returned item back to us — with a tracking number — within 7 days after we send you the address of return. Please keep this tracking number until we confirm that we have received your return item.
Before you return your items please make sure they are unused, in their original packaging and in a sale-able condition, with any labels and tags still attached. Items returned to us in unsellable conditions will not be processed and will be sent back to you at your charge.

We process all returns as quickly as possible. Once we have received your package, your return should be processed within 10 working days maximum. We'll send you an email to let you know once we've processed your return with the details of the refund. The cost of returning and the cost of original shipping is your responsibility. The goods are your responsibility until they reach us here, so make sure it’s packed up properly and can’t get damaged on the way.

If you change your mind and want to cancel your order please email asap and we will do our best to cancel your order where possible. Please note that if it has already been dispatched you may have to return it to us. Unfortunately we are not able to cover the cost of return postage for cancelled orders already dispatched.